Accessibility statement | Gold Star Garage Repair

Last reviewed: November 3, 2026

Conformance goal

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. That is the standard referenced for ADA Title III website accessibility. Parts of the site meet that goal. A few items still need a person to finish them, and those are listed below. This page describes the public website only.

Measures on this site

Pages use a header, navigation, main content, and footer, with one top-level heading and a skip link.
The site is available in English and Spanish. The page language follows the language you are reading.
Menus, the mobile navigation, form fields, carousels, the before-and-after comparison, and the cookie dialog can be used from the keyboard. Dialogs trap focus and close with Escape.
Text over photographs keeps the image. A dark or light layer sits behind the words so the text stays readable.
Automatic carousels can be paused and they stay still when the device asks for reduced motion.
Form fields have visible labels, autocomplete for personal information, and errors that are connected to the field and announced.

Known limitations

The homepage hero plays four short, muted clips. Each still image has a text alternative, and each clip has a caption file that describes the picture. The video files also contain an audio track that is not played. A person still needs to listen to that track and expand the captions if any speech or meaningful sound is present.
The service map is a visual aid. Cities that sit close together can have pins nearer than the 24 pixel target size. Choose a city from the list, which has full-size buttons and works with the keyboard.
Third-party services are outside our control. That includes maps, scheduling, financing, captcha, and embedded video when a page uses them. On this site, OpenStreetMap supplies the map tiles, and Cloudflare Turnstile is the captcha on the live contact form when that form is enabled. Google Analytics 4 and Microsoft Clarity load only after you accept analytics cookies. If one of these services gets in the way, call or email us and we will help you through that alternative channel.
This website does not publish PDF documents. If a PDF is added later, it needs its own accessible version.

Contact us about a barrier

If any part of this site is not accessible to you, you can get the same information or the same service by phone or email. Tell us the page address and what you were trying to do. A person at Gold Star will respond within 2 business days, help you complete the request, and use the report to improve the site.

Technical notes

We test the site with automated axe and Lighthouse checks, plus manual keyboard testing, and we keep monitoring it every month. Checks also cover recent versions of Chrome, Firefox, Safari, and Edge, 200% zoom, and a 320 pixel wide window. The axe checks cover WCAG 2.2 A and AA.